No. SCH II-21-0288NE
POSTED: November 17, 2021
DEADLINE: 12:00 noon: Deccember 31, 2021

Manager, Payroll Services
1 – Permanent Position
Compensation Services
Schedule II, Level 9
(Non-Union – 12 Month)
$102,219 – $122,648

The Toronto District School Board adheres to equitable hiring, employment and promotion practices.

Reporting to the Comptroller, the Manager, Payroll Services is responsible for:

  • Managing an effective and efficient payroll service provided to 40,000 employees through supervisors who are responsible for the specific payroll production areas, including timely and accurate implementation of all related terms and conditions in collective agreements as well as related policies and procedures within TDSB;
  • Determining effective ways to utilize technology in the fulfilment of above responsibilities; and
  • Providing input and recommendations on future technological direction concerning HR/Payroll applications.

In addition the Manager, Payroll Services will act as a resource for TDSB at various grievance/arbitration hearings and is consulted by negotiators on various related collective agreement issues.

Summary of Duties:

  • Provide direction, supervision, and support to supervisors and other payroll support staff to ensure the effective and timely delivery of payroll services;
  • Provide strategic direction and leadership in the delivery of timely and accurate payroll processing and services;
  • Provide leadership in problem solving and develop technical and interpersonal expertise of staff to meet the client service requirements of the department with a customer service focus;
  • Chair and/or Co-Chair various committees to ensure compliance of the HR/Payroll application with collective agreement requirements and TDSB policy and procedures as needed;
  • Collaborate and provide direction to HRIS team to determine HR and Payroll requirements;
  • Ensure that system requirements are well defined and documented and system priorities are established;
  • Ensure that system modifications are made to comply with collective agreements, as well as various government legislative requirements and non-government agencies (e.g., Service Canada) requirements through following the change management process (e.g., create change requests, sign off of enhancements/modifications);
  • Responsible for appropriate audit controls so that accurate and timely payments are made to all employees;
  • Implement system enhancements as a result of various collective agreements, grievance and arbitration settlements;
  • Develop TDSB policy and procedures to ensure compliance with terms and conditions of the collective agreement, statutes and legislation;
  • Make recommendations to negotiators on modification to specific collective agreements that will create further efficiencies in processing pay for TDSB employees;
  • Build and maintain collaborative relationships with Compensation Services, Employee Services and schools to ensure that effective and efficient practices are in place so that accurate and timely payments are made to employees and retirees;
  • Ensure compliance with TDSB policy and legislation such as Freedom of Information and Privacy Acts in the release of information to internal staff and external agencies;
  • Prepare various reports for internal and external use;
  • Chair regular meetings with staff to discuss and share information;
  • Provide direction, interpretation and guidance on payroll technical matters (e.g., Revenue Canada, 4/5 cancellations, retiring allowance payments to RRSP’s, WSIB payments, retroactive payments, and income tax legislation);
  • Ensure that all expenditures are allocated correctly and that all Payroll Liability accounts are reconciled and remitted on an ongoing basis;
  • Ensure and review production schedules planned and prepared by supervisors;
  • Ensure data transmission requirements are defined and all related correspondence is prepared and distributed on a timely basis;
  • Ensure proper staff planning including vacation planning, contingency planning and planning for outside support;
  • Anticipate problematic issues and take appropriate steps in advance (e.g., ROE production, changes in payment schedules, salary advances for late input, return from leaves);
  • Leverage technology to streamline internal processes and to identify areas of improvement;
  • Co-ordinate systems needs and processing with Employee Services and Finance and Operations;
  • Ensure Payroll planning and reporting deadlines are met and that payroll account reconciliations are performed;
  • Ensure effective systems interfaces between production areas;
  • Conduct regular meetings with supervisors to discuss issues related to planning, staffing, production workflow, new initiatives and technical updates;
  • Development and manage budget for Payroll area;
  • Provide leadership in the hiring, development and mentoring of staff;
  • Conduct regular performance reviews and actively address any disciplinary issues or conflicts that may arise;
  • Develop solutions that will increase efficiencies across various departments (e.g., automation of leave without pay, automation of sick leave and vacation across all groups of employees, WSIB tracking module, electronic transmission of various deductions, interfaces with external agencies);
  • Negotiate and develop interdepartmental procedures on various issues such as return from leaves, hiring forms with respect to pension requirements, issuing of ROE’s etc.;
  • Determine organizational structures that support the implementation of various efficiencies;
  • Assist with recommendation for long term direction of HR/Payroll Application solutions;
  • Liaise with related professional associations (e.g., OASBO payroll committee and Canadian Payroll Association) to work with agencies on direction and/or regulation changes;
  • Provide necessary professional development opportunities to supervisors and staff (including technical updates and legislative changes, team building, effective communication, dispute resolution);
  • Provide leadership in fostering equity and inclusiveness in the development and implementation of programs and services; and
  • Other duties as assigned.


  • Post-secondary degree in related discipline such as Business Administration including, Accounting, Human Resources and Information Technology courses with five years’ progressively responsible experience managing payroll system for a large, multisite, unionized employer, or an equivalent combination of education and experience;
  • In-depth knowledge of Payroll Management, Tax Regulations, Employment Insurance, integrated HR/Payroll software;
  • In-depth knowledge of related employment and labour legislation (e.g., Employment Standards, PIPEDA);
  • Experience understanding and administering collective agreement provisions;
  • Strong application development, analytical and organizational skills;
  • Proven supervisory experience with strong leadership, mentoring and team building skills;
  • Proven conflict resolution skills and the ability to develop a culture of high trust, collaboration and engagement;
  • Excellent project management and time management skills;
  • Advanced computer skills including MS Office Suite, e.g., e-mail, spreadsheets, databases, project management and presentation packages;
  • Experience developing and managing a budget;
  • Proven ability in promoting equitable practices which value inclusiveness and diversity; and
  • Strong written, oral and interpersonal communication skills including report writing, presentation skills and group facilitation skills.


  • CPA/CPM (Canadian Payroll Association/Certified Payroll Manager) designation
  • Professional accounting designations (CPA, CA, CGA or CMA)

Location: 5050 Yonge Street (wheelchair accessible).

Work Year: 12 month

Please note:
Applications must be submitted:

  1. in résumé form with a covering letter to: application.submission@tdsb.on.ca
  2. with competition # SCH II-21-0288NE in the subject line
  3. Apply no later than 12:00 noon on December 31, 2021.

Only applicants selected for an interview will be contacted. Applications will not be acknowledged in writing.

We strive to meet the accommodation needs of persons with disabilities. Applicants are encouraged to make their needs for accommodation known in advance, during the application process.

Note: All Toronto District School Board Employees are required to be fully vaccinated in accordance with the COVID-19 Mandatory Vaccination Procedure for Employees, Trustees and Other Individuals (PR734).

For new employees joining the Board, prior to the first day of work they must be fully vaccinated (subject to TDSB-approved exemptions) and show proof of vaccination as a condition of employment.