Technical System Analyst

Technical S ystem Analyst , Enterprise Applications

VISION

The Toronto Catholic District School Board (TCDSB) is proud to be a significant part of the fabric of publicly funded Catholic education in the province of Ontario. We serve approximately 84,000 students in nearly 200 Catholic schools in the City of Toronto and represent close to 475,000 Catholic school supporters.

At the TCDSB, we grow in knowledge, with justice and hope. The TCDSB is an inclusive Catholic learning community that nurtures faith development and academic excellence through the love of God, Neighbour, and self.

We fully engage students in learning that supports their academic, spiritual, socio-emotional, and physical growth and development. At TCDSB, we have a long and distinguished history of providing excellence in Catholic education for the Toronto community.

The Ontario Catholic School Graduate Expectations our Catholic values, and the Board's Pastoral Plans are foundational to our exemplary approach to teaching and learning in the 21st Century.

With a staff of 14,000, the TCDSB is a dynamic school board and is seeking a temporary Technical S ystem Analyst , Enterprise Application s within the Information & Communication Technology Infrastructure ( ICT ) Department for approximately 1 1 Months ( possibility for an extension ) .

We are an inclusive employer. All interested applicants are welcome to apply.

KEY ACCOUNTABILITIES

Reporting to and under the direction of the Senior Coordinator, Enterprise Applications, the primary function of this position is to effectively solve problems, administer, and implement the integration of the Board's IEP application and SIS as well as the Board's SAP Enterprise Resource Planning (ERP) application and related solutions.

• Develop and maintain applications using ASP.NET, Visual Basic .NET, JavaScript, Java, and SQL within a Microsoft environment
• Manage and optimize systems, ensuring high performance and efficiency
• Analyze system requirements, troubleshoot issues, and provide technical solutions
• Utilize Windows Server, IIS, Active Directory, Azure, Visual Studio, and SQL Server Management Studio for application development and system management
• Collaborate with stakeholders to gather requirements, document specifications, and communicate technical concepts effectively
• Apply Agile or Scrum methodologies to manage projects and prioritize tasks
• Resolve conflicts and handle challenging situations under tight deadlines, ensuring successful project delivery
• Collaborate with business stakeholders and conducting business requirements gathering and analysis to create and enable innovative solutions that effectively meet business needs
• Facilitate software change requests to meet business process change requirements in conjunction with various departments
• Research issues, diagnose, provide recommendations, and implement acceptable solutions
• Meet with the Senior Manager, Enterprise Applications to set, monitor goals and review the status of projects and tasks
• Respond to major issues and critical incidents, including system outages and security
• Available after-hours as needed to carry out changes as well as emergency response to mission-critical and significant incidents
• Maintain documentation on system design, architecture, security, processes, and procedures
• Optimize and streamline business processes by effectively understanding and utilizing enterprise software applications.
• Early recognition of potential problems, communicating and acting to mitigate risks
• Perform other duties as assigned or required

REQUIREMENTS

• Degree or diploma in computer science, information technology, management information systems, computer engineering, or related discipline, or an equivalent combination of education and experience
• Minimum of two (2) years of relevant experience
• Demonstrated proficiency in ASP.NET, Visual Basic .NET, JavaScript, Java, and SQL and familiarity with Windows Server, IIS, Active Directory, and Azure. Experience with Visual Studio and SQL Server Management Studio is also essential.
• Experience analyzing system requirements, troubleshooting issues, and optimizing systems for performance, including knowledge of the Software Development Life Cycle (SDLC) and experience with Agile or Scrum methodologies.
• Strong communication skills are necessary to interact with stakeholders and team members, clearly explain technical concepts to non-technical users, and clearly document requirements
• Demonstrated ability to analyze complex problems and propose effective solutions
• Ability to self-organize, time management, and prioritize work assignments and tasks with attention to detail
• Self-motivated, able to work independently as well as with teams, staying organized, managing time effectively, and results-oriented
• Availability to work outside core office hours, as required

This is a level 9 non-union position with a salary range of $85,621 - $102,747.

WHO WE ARE

Our mission at TCDSB is to inspire learning in every way and support our students and employees.

Employees who work in our corporate setting are passionate and have a strong belief in our mission and making TCDSB a leader in public education. We are:

• Committed to Equity, Diversity, and Inclusion
• Accountable
• Relationship builders
• Adaptable
• People developers we engage, coach, and develop
• Continuous improvers and innovators; and
• Team oriented

We know and believe that diverse and inclusive teams empower us to make better decisions and inspire continuous improvement so that we can better serve our students, communities, and employees.

As an equal opportunity employer, we welcome applications from individuals who would contribute to the further diversification of our staff, including but not limited to, those who are Indigenous, Black, 2SLGBTQ+, and racialized. You are invited to voluntarily indicate if you identify as such a person. This information will be kept confidential.

The TCDSB is committed to providing barrier-free and accessible employment practices in compliance with Accessibility for Ontarians with Disabilities Act (AODA).

Should you require code-protected accommodation through any stage of the recruitment process, please let us know when contacted. We will work with you to meet your needs.

Disability-related accommodation during the application process is available upon request. Learn more about the TCDSB Fair Hiring Policies and Accommodation Process. https://5il.co/1dkld

Our hybrid work model balances working from home and meaningful in-person interaction at our Catholic Education Centre located at 80 Sheppard Ave, E, Toronto, ON.

All interested applicants are asked to apply online no later than January 21, 2025 via Apply To Education.

We thank all prospective applicants for showing interest in this position; only those selected for an interview will be contacted.

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