Kativik Ilisarniliriniq
Montreal, QC, Canada
FUNCTION & DUTIES: Under the guidance of the Coordinator of the Information Technology department, the principal function of the operator is to assist users and resolve hardware- or software-related problems as well as installing and configuring computer equipment and software according to standard procedures. Some other duties of the operator include but are not limited to: Ensure the compatibility of computers, computer parts and peripheral equipment. Clean, maintain and carry out minor repairs on the equipment. Use utility software, among others, to locate and resolve problems. Make backup copies, copy, compress or destroy files on various media and transfer data from one workstation or location to another. Perform tasks on networks according to the instructions provided. Provide users with technical assistance, including pertinent information. Make service calls to repair equipment and software or refer users to other team members. Keep and update the...
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Non-Teaching
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