Specialist, School Support

Job Details

Specialist, School Support

Exempt Level 3: $87,762- $105,316

Vision

The Toronto Catholic District School Board (TCDSB) is proud to be a significant part of the fabric of publicly funded Catholic education in the province of Ontario. We serve approximately 84,000 students in nearly 200 Catholic schools in the City of Toronto and represent close to 475,000 Catholic school supporters. At the TCDSB, we grow in knowledge, with justice and hope. The TCDSB is an inclusive Catholic learning community that nurtures faith development and academic excellence through the love of God, neighbor, and self.

We fully engage students in learning that supports their academic, spiritual, socio-emotional, and physical growth and development. At TCDSB, we have a long and distinguished history of providing excellence in Catholic education for the Toronto community. The Ontario Catholic School Graduate Expectations our Catholic values, and the Board's Pastoral Plans are foundational to our exemplary approach to teaching and learning in the 21st Century.

With a staff of 14,000, the TCDSB is a dynamic school board and is seeking permanent position for a Specialist, School Support within the Human Resources department.

All interested applicants are welcome to apply, we are an inclusive employer.

KEY ACCOUNTABILITIES:

Reporting to and under the direction of Senior Manager, Learning & Development, the primary function of this job is to assess and coordinate training needs for school secretaries, provide day-to-day support to school secretaries as needed and identify the necessary skills and abilities of school secretaries to assist with the recruitment and onboarding of secretaries new to the role.

• Ensure that school secretaries are conversant with TCDSB corporate applications and business workflows
• To coordinate, develop and design, in conjunction with subject matter experts, professional learning opportunities and ensure alignment with system needs and priorities
• Work closely with the project team to ensure smooth deployment of new applications/tools
• Determine school secretary needs for training and conduct and/or coordinate group and individual training sessions and tutorials
• Schedule, plan and facilitate professional development sessions for school secretaries
• Provide on-going support (e.g., visits, phone calls, on-line meetings, etc.) to all school secretaries
• Liaise with Talent Acquisition staff regarding the recruitment and onboarding of supply secretaries
• To coordinate delivery of induction programs for newly appointed school secretaries in understanding their role within schools
• To offer direct or indirect support through coaching and resolving conflicts to ensure respectful workplaces within schools
• To review Ministry reporting requirements and coordinate with school leadership to provide accurate and relevant data and system reporting to ensure consistency in reporting.
• Perform other duties as assigned or required

REQUIREMENTS:

• Minimum three (3) year College Diploma in Business or Communications Technology, or an equivalent combination of education and experience
• Minimum two (2) years of related experience
• Demonstrated knowledge of SAP modules, SharePoint web page design, Concur, MFA, and CORITY, ASPEN, ZSEMS
• Experience with instructional design and delivery using multiple models such as classroom, video, and self-directed learning an asset
• Experience with training, evaluation, and assessment of user knowledge
• Proven exceptional ability in Microsoft Office (e.g. Word, Excel, and PowerPoint, etc.) at an advanced level
• Self motivated, able to work independently as well as with teams
• Excellent written and verbal communication, and presentation skills
• Excellent interpersonal and organizational skills
• May require travel to different school sites (eligibility for mileage reimbursement)

Who We Are

Our mission at TCDSB is to inspire learning - in every way - and support our students and employees.

Employees who work in our corporate setting are passionate and have a strong belief in our mission and making TCDSB a leader in public education. We are:

Consistent with the TCDSB's Employment Equity policy and Multi-Year Strategic Plan, the TCDSB is strongly committed to fostering and creating a diverse and inclusive workplace that reflects the stakeholders and communities we serve. As such, we welcome and encourage applications from candidates who self-identify as visible minorities, persons with disabilities, aboriginal peoples and women. You are invited to voluntarily indicate if you identify as one or more of the aforementioned communities. This information will be kept confidential.

The TCDSB is committed to providing barrier-free and accessible employment practices in compliance with Accessibility for Ontarians with Disabilities Act (AODA). Should you require code-protected accommodation through any stage of the recruitment process, please let us know when contacted. We will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the TCDSB Fair Hiring Policies and Accommodation Process. https://5il.co/1dkld

Our hybrid work model balances working from home and meaningful in-person interaction at our Catholic Education Centre located at 80 Sheppard Ave, E, Toronto, ON.

All interested applicants are asked to apply online no later than April 7 , 2026 , via Apply To Education.

We thank all prospective applicants for showing interest in this position; only those selected for an interview will be contacted.

Follow us on our LinkedIn page for the latest posts, jobs, and so much more. #TCDSBcareers

Multiple locations