Job DetailsAre you a collaborative and solutions-focused professional with a strong understanding of attendance management and employee support? Are you an effective communicator who leads with understanding, respect, and professionalism? If you are motivated by work that supports staff wellness while strengthening attendance and continuity across an organization, then we may have an opportunity for you!
Reporting to the Health and Wellness Manager, the Attendance Support Supervisor will lead all attendance support programming and provide support to staff and people leaders. Through early intervention, data-informed decision-making, and individualized case management, the Attendance Support Supervisor will support employee well-being while promoting consistent attendance practices that contribute to operational continuity and organizational sustainability.
WHAT WE OFFER: - Extensive benefits; health, drug, vision, dental, and health care spending account
- Enrolment in an exceptional Pension Plan
- Employee and Family Assistance Program and Staff Wellness resources
- Competitive vacation days; plus, additional two-week paid Christmas Break
- Condensed summer working hours
- Inclusive, high-performing culture
- Ongoing learning and career growth
WHAT YOU CAN EXPECT: - Lead the implementation, oversight, and continuous improvement of the Board's Employee Attendance Support Program, ensuring consistent attendance management practices across all schools and departments;
- Provide confidential, timely, and empathetic case management, supporting early and responsive intervention strategies that promote sustained attendance and employee well-being;
- Review absences to identify potential accommodation needs, monitor accommodation progress, and recommend adjustments to support successful outcomes;
- Analyze, report, and present data to identify trends, risks, and program outcomes, informing prevention strategies, strategic planning, and program enhancements;
- Support employees in accessing applicable leave types, including ESA family caregiver leaves;
- Lead wellness initiatives that promote a culture of well-being while ensuring records are managed in compliance with privacy and confidentiality requirements;
- Deliver training and presentations on attendance support practices and serve as a subject-matter expert, providing coaching on attendance support, and leadership responsibilities;
- Collaborate effectively with union representatives in accordance with collective agreements fostering trust, transparency, and positive labour relations;
- Manage reporting and documentation software, including managing vendor relations;
- Occasional travel to various school sites;
- Other duties as assigned.
WHAT YOU BRING: - Diploma/degree in Disability Management, Occupational Health, HR, Kinesiology, Rehabilitation, Nursing or related field;
- A minimum of three years' experience in both disability case management and return to work management in a unionized environment;
- Certified Disability Management Professional (CDMP), Return to Work Disability Manager (RTWDM), National Institute of Disability Management and Research (NIDMAR) Certification, Ergonomics Human Resources Designation, Mental Health Training considered an asset;
- Comprehensive knowledge of human resources practices. processes, and legislation specific to the Workplace Safety and Insurance Board (WSIB), Occupational Health & Safety Act (OHSA), Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act (AODA), and Employment Standards Act;
- Demonstrated success with complex accommodations and mental health cases;
- Proven experience evaluating physical and cognitive restrictions and assessing their relevance to the essential duties of a position to support accommodations, attendance management and return-to-work planning;
- Demonstrated empathy, sound judgment, and professionalism in handling sensitive and confidential information, including personal health information, with discretion and care;
- Solid critical thinking, analytical, decision-making, and excellent problem-solving skills, with the ability to assess risk and effectively resolve conflict;
- Superior time management and organizational skills and the ability to manage competing priorities;
- Proficiency in the use of MS Office suite of products including Outlook, Word, Excel, PowerPoint and other applicable software applications;
- Excellent interpersonal, written, verbal, and presentation skills, with the ability to explain complex information with precision and clarity;
- Highly motivated and able to work independently, demonstrating strong communication skills across diverse audiences and settings;
- Experience in a multi-union setting would be a definite asset in this position.
This is a full time, permanent position.
HOURS: 8:30 a.m. - 4:30 p.m. Monday to Friday
LOCATION: Catholic Education Centre, Welland
SALARY RANGE: $97,716.18 - $108,574.33 per annum
We thank all candidates for applying; however, only those selected for an interview will be contacted.
At Niagara Catholic, we are an equal opportunity employer that values and celebrates diversity with qualified staff who reflect the communities we serve. We encourage individuals from all backgrounds to apply to our positions.
The Niagara Catholic District School Board is committed to accommodating the individual needs of job candidates within our recruitment processes, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you are contacted by the Niagara Catholic District School Board, please advise if you require an accommodation.
