Job Description
Under the guidance of the Coordinator of the Information Technology department, the principal function of the operator is to assist users and resolve hardware- or software-related problems as well as installing and configuring computer equipment and software according to standard procedures. Some other duties of the operator include but are not limited to:
- Ensure the compatibility of computers, computer parts and peripheral equipment.
- Clean, maintain and carry out minor repairs on the equipment.
- Use utility software, among others, to locate and resolve problems.
- Make backup copies, copy, compress or destroy files on various media and transfer data from one workstation or location to another.
- Perform tasks on networks according to the instructions provided.
- Provide users with technical assistance, including pertinent information.
- Make service calls to repair equipment and software or refer users to other team members.
- Keep and update the inventory of hardware and software.
- May be required to travel.
QUALIFICATIONS:
Hold a Diploma of Vocational Studies in Computing Support or a diploma or an attestation of studies recognized as equivalent by the competent authority.
The Board may, at its discretion, waive any or all of the afore-mentioned qualifications if it finds a suitable candidate who is a beneficiary of the James Bay and Northern Québec Agreement (JBNQA) and who accepts, as a condition of employment, to follow a training plan determined by the Board.
REQUIREMENTS:
- Two (2) years of pertinent experience.
- Fluency (written, read, and spoken) in two (2) of the three (3) languages of the board (Inuktitut, French, English).
- Experience in customer service.
- Team focused and flexible.
- Ability to work within deadlines.
WORK SCHEDULE:
35 hours per week from Monday to Friday - Partial telework is possible.
CLASSIFICATION / SALARY / BENEFITS:
In accordance with the AENQ collective agreement for support staff, this position belongs to job category 4202: from $24.99 to $27.95 an hour depending on qualification and experience. All benefits are prorated based on the percentage of the task.
You may be eligible to benefits such as:
• 20 days paid vacation
• 2-week paid holiday period
• Free parking
• Employee and Family Assistance Program
• Career development opportunities
• Hybrid work schedule
and, when applicable, other benefits such as:
• Summer schedule
• Northern premium
• Food transportation allocation
• Paid relocation benefits
• Retention and attraction premium
• Up to three (3) round trips to and from Nunavik
Only the candidates under consideration will be contacted.
Nakurmiik!
Location Name
Kativik Ilisarniliriniq provides educational services to the residents of Nunavik, a region in northern Quebec. Established under the James Bay and Northern Quebec Agreement in 1975, Kativik Ilisarniliriniq has grown to serve a vast, culturally rich area with a strong focus on Inuit values and traditions.
Quick Facts:
- 4,500 students
- 17 primary and secondary schools and 5 adult education centers
- 1,250 employees
- Northern Quebec along the shores of Hudson Bay and Hudson Strait
Educational Programs:
Seventeen primary and secondary schools and six adult education centers fall under the school board’s jurisdiction. Educational instruction is provided in three languages: Inuktitut, French, and English, ensuring that the curriculum is accessible and inclusive for all students. The curriculum prioritizes Inuit culture, language, and worldview to safeguard and advance the rich heritage of the Inuit community.
Community Engagement and Benefits:
Employees of Kativik Ilisarniliriniq are offered several benefits including subsidized housing, moving costs, isolation and retention premiums, food transport allowances, and comprehensive insurance and pension plans. Additionally, the school board offers professional development activities aimed at improving the knowledge, skills or education of staff to enable them to access specialized positions.
Commitment to Culture and Heritage:
Our curriculum and programs are designed to engage youths through meaningful interactions with the environment and the community. Our commitment to maintaining and fostering Inuit traditions is evident in our educational approach and the many cultural programs and activities we incorporate into the school experience. The board also supports post-secondary students, with over 125 students sponsored in institutions outside Nunavik.
Kativik Ilisarniliriniq provides a unique and enriching environment for educators and professionals passionate about making a difference in northern Canada while being truly engaged with the Inuit community and culture.